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Settings / Organization

Members

People who can sign in to Brightwave Coffee. Roles decide what they can do; teams group them for assignments.

Members6Invitations2Teams3
  • Elena Duarteelena@brightwave.coffee
    Role
    Teams
    Community
    Two-factor
    Off
    Last active
    Joined
    Actions
  • Sam Okaforsam@brightwave.coffee
    Role
    Teams
    Support
    Two-factor
    On
    Last active
    Joined
    Actions
  • Hana Kobayashihana@brightwave.coffee
    Role
    Teams
    Community
    Two-factor
    Off
    Last active
    Joined
    Actions

Support sessions

SalesEngine support signs in as a member only to work on a ticket you opened. Every session and every change made in it is in the audit log.

View in audit log

  • Alex Romero as Priya Nair

    SE-48213 · Campaign emails stuck in Sending after a template edit

    22m · 1 change

  • Dana Whitfield as Jordan Ellis

    SE-46107 · Certificate renewal for club.brightwave.coffee stuck on pending

    19m · 1 change

  • Alex Romero as Elena Duarte

    SE-43380 · Course video for Latte Art 101 failing to upload

    38m · 0 changes