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Warning: WhatsApp Business needs to be reconnected. The business token expired 7 hours ago. WhatsApp conversations in the CRM are paused until it is reconnected.

Settings / Organization

Brightwave Coffee · +1 503-555-0177

Needs reauthorization
WhatsApp Business · Brightwave Coffee · connected Apr 14, 2026 by Marcus Reed

Recent calls

Every request a product makes goes through the SalesEngine proxy, which adds the credential, keeps to the rate budget and refreshes tokens.

  • Request
    POST/v23.0/118204937561028/messagesCRMgraph.facebook.com
    Status and latency
    401 Unauthorized89 ms
  • Request
    GET/v23.0/104729384756102/message_templatesCRMgraph.facebook.com
    Status and latency
    401 Unauthorized40 ms
  • Request
    POST/v23.0/118204937561028/messagesCRMgraph.facebook.com
    Status and latency
    401 Unauthorized57 ms
  • Request
    GET/v23.0/104729384756102/message_templatesCRMgraph.facebook.com
    Status and latency
    200 OK93 ms
  • Request
    POST/v23.0/118204937561028/messagesCRMgraph.facebook.com
    Status and latency
    200 OK321 ms
  • Request
    GET/v23.0/104729384756102/message_templatesCRMgraph.facebook.com
    Status and latency
    200 OK134 ms
  • Request
    POST/v23.0/118204937561028/messagesCRMgraph.facebook.com
    Status and latency
    200 OK401 ms
  • Request
    POST/v23.0/118204937561028/messagesCRMgraph.facebook.com
    Status and latency
    200 OK231 ms
  • Request
    GET/v23.0/104729384756102/message_templatesCRMgraph.facebook.com
    Status and latency
    200 OK198 ms
  • Request
    GET/v23.0/104729384756102/message_templatesCRMgraph.facebook.com
    Status and latency
    200 OK136 ms

Webhook subscriptions

WhatsApp Business tells SalesEngine about changes; each event reaches the products listed, on their own queues.

  • messages
    To CRM
    PausedLast 7h ago
  • message_template_status_update
    To CRM
    PausedLast Sep 25

Token handouts

Products normally never see a token. These are the times a product's SDK needed a short-lived access token; refresh tokens and passwords never leave the connection.

  • Upload a product photo with the WhatsApp media SDK
    CRM · expires after 1 hour
    Oct 3