CRM / Manage

Settings

How Brightwave Retail works: pipelines, fields, messaging, calendars and who has access.

Phone numbers

Numbers texts go out from (Twilio). The agency’s main line is shared by every sub-account.

(503) 555-0110Shared by the agency
Brightwave main line (shared by the agency) · SMS, MMS, Voice
1,488texts this month

Twilio is connected for the whole organization. Manage connections

Campaigns and automated emails go out from your own domain, signed with DKIM.

mail.brightwave.coffee

Verified Mar 14, 2024. SPF, DKIM and DMARC pass.

Verified

Emails this month

The Growth plan includes 25,000 emails a month across sub-accounts. Resets on Nov 1.

SPF · TXT record
Hostmail.brightwave.coffee
Valuev=spf1 include:_spf.salesengine.email ~all
Verified
DKIM · CNAME record
Hostse1._domainkey.mail.brightwave.coffee
Valuese1.dkim.salesengine.email
Verified
DKIM · CNAME record
Hostse2._domainkey.mail.brightwave.coffee
Valuese2.dkim.salesengine.email
Verified
DMARC · TXT record
Host_dmarc.brightwave.coffee
Valuev=DMARC1; p=quarantine; rua=mailto:dmarc@brightwave.coffee
Verified
Return path · CNAME record
Hostbounce.mail.brightwave.coffee
Valuebounces.salesengine.email
Verified

Campaigns and automations can send from these. Replies land in Mail.