Conversations
7 unread- Olivia Bennett4mEmail: EmailYou: Hi Olivia, Thanks for your order! You’re now a member of Brew Club, our community for home brewers: dial-in help, live cuppings and memb…
- Grace Liu38mInstagram DM: Instagram DMYour Guji is blueberry jam in a cup 😍 what grind do you use for the V60?Unread
- Santiago Jovanovic41mSMS: Subscription box deliveryMy subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.Unread
- Anika Petrov42mEmail: Gift cardsDo you sell gift cards? Looking for something for my dad’s birthday.Unread
- Cleo Stewart1hEmail: Midnight DecafIs the Midnight Decaf Swiss Water processed?Unread
- Wren Kapoor1hSMS: Holiday gift boxesSorry, one more question: do you have a decaf subscription?Unread
- Dante Quintero2hEmail: Subscription frequencyThanks again! Also, is the Kenya back in stock?Unread
- Ananya IyerYesterdayEmail: You’re on the Brew Club waitlistYou: Hi Ananya, You’re on the waitlist for a paid Brew Club seat. We open seats every month and will email you first. Until then, the free co…
- Naomi FischerYesterdayEmail: Rose City TableHi Jordan, I’m writing about Portland roasters for our November issue and would love to feature the fall roast drop. Could we visit the…
- Santiago BishopYesterdayWeb chat: Kettle lidThanks so much!Unread
- Dante LoweYesterdayEmail: Brew ClubYou: Brew Club is free to join at club.brightwave.coffee. The paid tier ($9/month) adds monthly live cuppings and member pricing.
- Mira ValdezOct 5Email: Subscription frequencyYou: Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.
- Malik JohnsonOct 5Email: Holiday gift boxes for our teamYou: Hi Malik, Thanks for thinking of us! The quote for 60 Coffee Lover boxes (two bags, a Camp Mug and a handwritten card) is attached: $48…
- Reid HalvorsenOct 4Email: Shipping to CanadaYou: Hi Reid! We do: Canada shipping is a flat $14 and takes 4–6 business days. We roast the Kenya on Tuesdays, so order by Monday night for t…
- Cleo WalshOct 4Web chat: Subscription frequencyYou: Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.
- Aurora GarzaOct 4Email: Brew ClubYou: Brew Club is free to join at club.brightwave.coffee. The paid tier ($9/month) adds monthly live cuppings and member pricing.
- Aurora VanceOct 4Email: Grind for a Chemex· ClosedTried it this morning. Perfect cup.
- Rowan ParkOct 4Web chat: Holiday gift boxes· ClosedYou: Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.
- Joaquin HaddadOct 3SMS: Gift cards· ClosedYou: We do! Digital gift cards from $25 arrive by email right away: shop.brightwave.coffee/products/gift-card
- Emeka RossiOct 3Email: Gift cards· ClosedYou: We do! Digital gift cards from $25 arrive by email right away: shop.brightwave.coffee/products/gift-card
- Isaac FontaineOct 2Web chat: Pausing my subscription· ClosedYou: Of course. I’ve paused it until November 9. Safe travels, Isaac!
- Arjun OyelaranOct 2Web chat: Subscription box delivery· ClosedYou: Sorry about that, Arjun. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if i…
- Soren QuinteroOct 1Email: Shipping to Canada· ClosedAmazing, ordering now. Thank you!
- Cyrus OkaforOct 1Instagram DM: Guatemala sample· ClosedYou: So glad you liked it, Cyrus! The Guatemala Huehuetenango is back in the shop this week.
- Alma VargaOct 1Email: Midnight Decaf· ClosedYou: It is: Swiss Water, from a Colombian lot, so no solvents. Lots of chocolate and cherry.
- Mira OkaforOct 1Email: Midnight Decaf· ClosedYou: It is: Swiss Water, from a Colombian lot, so no solvents. Lots of chocolate and cherry.
- Nina ChoSep 30Email: Subscription box delivery· ClosedYou: Sorry about that, Nina. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it…
- Paloma ChenSep 30SMS: Pop-up pickup· ClosedYou: Yes! Choose “Pick up at the pop-up” at checkout and we’ll bring it Saturday, 9 AM–1 PM.
- Victor OkaforSep 30SMS: Subscription frequency· ClosedYou: Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.
- Yusuf WhitfieldSep 30Email: Brew Club· ClosedYou: Brew Club is free to join at club.brightwave.coffee. The paid tier ($9/month) adds monthly live cuppings and member pricing.
Naomi Fischer
Email · Fall roast drop feature
Yesterday
- Naomi Fischer wrote:
Fall roast drop feature
Hi Jordan, I’m writing about Portland roasters for our November issue and would love to feature the fall roast drop. Could we visit the roastery next week? Naomi Fischer, Rose City Table
Email