Commerce / Manage
Settings
How Wholesale gets paid, ships, charges tax and emails customers.
Orders
Sent to customers about their orders and refunds.
Order confirmation
Sent when an order is placed. Edited Sep 12, 2026.
Order cancelled
Sent when you cancel an order. Edited Jul 9, 2026.
Refund notification
Sent when you refund an order. Edited Jul 9, 2026.
Shipping
Sent when items leave the roastery or are ready to pick up.
Shipping confirmation
Sent when items are fulfilled with tracking. Edited Aug 21, 2026.
Delivered
Sent when the carrier marks the package delivered. Edited Jul 9, 2026.
Customers
Accounts, abandoned checkouts and subscriptions.
Customer account welcome
Sent when a customer creates an account. Edited Jul 9, 2026.
Staff
Sent to your team, not to customers.
New order (staff)
Sent to Priya Nair for every new order. Edited Jul 9, 2026.
Low stock (staff)
Sent to Hana Kobayashi when a coffee drops below its reorder point. Edited Sep 17, 2026.