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CRM / Engage

Isabella Moreno

Customer
Austin, TX · Owner: Sam Okafor · Added Apr 14, 2026

Activity

Friday, October 2

  1. Enrolled in Post-purchase review request
    Now at: Wait 7 days

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Tuesday, September 29

  1. Sam Okafor added a note

    Wants a second bag of Sunrise on her subscription. Updated it in Commerce; next box ships Oct 13.

  2. Email sent by Sam Okafor

    Done! Your next box (Oct 13) has two bags, and so will every box after it. You can change it any time from your account page.

    Open conversation
  3. Email received

    The Sunrise Espresso Blend subscription is perfect, can I add a second bag?

    Open conversation

Monday, September 28

  1. Email sent by Sam Okafor
    Your Sunrise subscription

    Hi Isabella, Your first Sunrise Espresso Blend box shipped today. Brew guide inside, and reply here with any questions! Sam

    Open conversation

Wednesday, September 9

  1. Clicked a link in “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40

Sunday, September 6

  1. Viewed Brew guides
    brightwave.coffee/brew

Tuesday, April 14

  1. Contact created
    Source: Store

Dec 1, 2025

  1. Joined Brew Club
    Free · from Community