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CRM / Engage

Olivia Bennett

Customer
Portland, OR · Owner: Sam Okafor · Added Aug 21, 2026

Activity

Today

  1. Automated email sent
    Welcome to Brew Club ☕

    Hi Olivia, Thanks for your order! You’re now a member of Brew Club, our community for home brewers: dial-in help, live cuppings and member-only releases. Say hello at club.brightwave.coffee. Brightwave Coffee

    Open conversation
  2. Enrolled in Order to community
    Now at: Wait 2 days
  3. Joined Brew Club
    Free · from Community
  4. Order #1258 paid · $64.00
    Brightwave Shop · Ethiopia Guji Natural, Brightwave Camp Mug

Thursday, October 1

  1. Clicked a link in “The October roast drop is here 🍂”
    Email campaign · October roast drop

Thursday, September 17

  1. Sam Okafor added a note

    Asked for a finer grind on the Guji for her Hario Switch. Added a note to her shop profile.

  2. Web chat sent by Sam Okafor

    Of course, Olivia! I’ve noted “fine, Switch” on your profile so every order is ground that way.

    Open conversation
  3. Web chat received

    Hi! Could you grind my next bag of Guji a bit finer? I use a Hario Switch.

    Open conversation

Wednesday, September 9

  1. Opened “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40

Tuesday, September 8

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Friday, August 21

  1. Contact created
    Source: Store