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CRM / Engage

Maya Rossi

Customer
F&B director at Lumberyard Lodge · Owner: Marcus Reed · Added Aug 22, 2025

Activity

Monday, October 5

  1. Viewed Book a tasting
    go.brightwave.coffee/wholesale/book

Tuesday, September 29

  1. Opened “The holiday blend for your café menu”
    Email campaign · Holiday blend for cafés

Saturday, September 26

  1. Moved to Agreement
    Lumberyard Lodge · holiday blend

Friday, August 21

  1. Opportunity created: Lumberyard Lodge · holiday blend
    Café partnerships · $4,100

Thursday, August 6

  1. SMS sent by Marcus Reed

    It launches November 2! I’ll drop a 2 lb sample with Friday’s delivery.

    Open conversation
  2. SMS received

    We’d love to try the holiday blend for our seasonal menu.

    Open conversation

Tuesday, July 7

  1. Wholesale tasting completed
    With Marcus Reed

Saturday, July 4

  1. Wholesale tasting booked
    Jul 7, 2026 at 11:30 AM with Marcus Reed

Thursday, June 18

  1. SMS sent by Marcus Reed

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. SMS received

    Do you offer barista training for new staff?

    Open conversation

Nov 19, 2025

  1. WhatsApp sent by Marcus Reed

    We’ll put you first on the Thursday route, arriving 7:30–8:30.

    Open conversation
  2. WhatsApp received

    Can Thursday deliveries come before 9? We open at 7.

    Open conversation

Oct 4, 2025

  1. Opportunity won: Lumberyard Lodge · breakfast service
    $16,000

Aug 26, 2025

  1. Marcus Reed logged a call
    6 min · Holiday blend order

Aug 22, 2025

  1. Opportunity created: Lumberyard Lodge · breakfast service
    Wholesale accounts · $16,000
  2. Contact created
    Source: Event · Portland Coffee Expo