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CRM / Engage

Kira Eriksen

Customer
Bar manager at Larch & Ember · Owner: Marcus Reed · Added Jul 3, 2025

Activity

Monday, October 5

  1. Viewed Wholesale menu
    wholesale.brightwave.coffee/menu

Saturday, October 3

  1. Clicked a link in “The holiday blend for your café menu”
    Email campaign · Holiday blend for cafés

Tuesday, September 29

  1. Viewed Wholesale coffee for cafés and offices
    go.brightwave.coffee/wholesale

Friday, September 25

  1. Viewed Our sourcing
    brightwave.coffee/sourcing

Friday, September 18

  1. Viewed Book a tasting
    go.brightwave.coffee/wholesale/book

Thursday, September 17

  1. Discovery call completed
    With Marcus Reed

Monday, September 7

  1. Discovery call booked
    Sep 17, 2026 at 4:00 PM with Marcus Reed

Friday, July 24

  1. Email sent by Jordan Ellis

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. Email received
    Barista training

    Do you offer barista training for new staff?

    Open conversation

Wednesday, April 8

  1. Email sent by Jordan Ellis

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. Email received
    Barista training

    Do you offer barista training for new staff?

    Open conversation

Thursday, March 19

  1. Marcus Reed added a note

    Interested in the next cupping at the roastery.

Tuesday, February 3

  1. Email sent by Marcus Reed

    Good catch: the second line was a duplicate. Priya sent a corrected invoice this morning.

    Open conversation
  2. Email received
    September invoice

    Our September invoice shows two deliveries on the 18th. Can you check?

    Open conversation

Nov 26, 2025

  1. SMS sent by Marcus Reed

    Good catch: the second line was a duplicate. Priya sent a corrected invoice this morning.

    Open conversation

Nov 25, 2025

  1. SMS received

    Our September invoice shows two deliveries on the 18th. Can you check?

    Open conversation

Nov 7, 2025

  1. Email sent by Marcus Reed

    Yes, after the first two orders. Priya will send you the application.

    Open conversation
  2. Email received
    Net-30 terms

    Do you offer net-30 terms?

    Open conversation

Jul 16, 2025

  1. Marcus Reed logged a call
    24 min · Pricing for the next quarter

Jul 3, 2025

  1. Contact created
    Source: Referral