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CRM / Engage

Silas Lachance

Customer
Office manager at Northline Architects · Owner: Marcus Reed · Added Apr 18, 2025

Activity

Tuesday, September 29

  1. Clicked a link in “The holiday blend for your café menu”
    Email campaign · Holiday blend for cafés

Friday, September 4

  1. Viewed Our sourcing
    brightwave.coffee/sourcing

Sunday, August 23

  1. Viewed Book a tasting
    go.brightwave.coffee/wholesale/book

Tuesday, July 7

  1. Wholesale tasting completed
    With Marcus Reed

Friday, June 26

  1. Wholesale tasting booked
    Jul 7, 2026 at 1:00 PM with Marcus Reed

Wednesday, June 24

  1. Discovery call cancelled
    With Marcus Reed

Saturday, June 20

  1. Discovery call booked
    Jun 24, 2026 at 10:30 AM with Marcus Reed

Monday, May 25

  1. SMS sent by Marcus Reed

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. SMS received

    Do you offer barista training for new staff?

    Open conversation

Wednesday, January 21

  1. Email sent by Marcus Reed

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. Email received
    Barista training

    Do you offer barista training for new staff?

    Open conversation

Dec 23, 2025

  1. SMS sent by Marcus Reed

    We’ll put you first on the Thursday route, arriving 7:30–8:30.

    Open conversation

Dec 22, 2025

  1. SMS received

    Can Thursday deliveries come before 9? We open at 7.

    Open conversation

May 9, 2025

  1. Marcus Reed logged a call
    12 min · Pricing for the next quarter

Apr 18, 2025

  1. Contact created
    Source: Referral