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CRM / Engage

Milo Arroyo

Customer
General manager at Rosewood Supper Club · Owner: Marcus Reed · Added Mar 17, 2025

Activity

Today

  1. WhatsApp sent by Marcus Reed
    Not delivered

    Added! Two bags of Kenya Nyeri AA on Thursday’s delivery.

    Open conversation

Yesterday

  1. WhatsApp received

    Evening! Can you add two bags of the Kenya to this week’s order?

    Open conversation

Tuesday, September 29

  1. Clicked a link in “The holiday blend for your café menu”
    Email campaign · Holiday blend for cafés

Tuesday, August 18

  1. Viewed Wholesale coffee for cafés and offices
    go.brightwave.coffee/wholesale

Friday, August 14

  1. Email sent by Marcus Reed

    We’ll put you first on the Thursday route, arriving 7:30–8:30.

    Open conversation
  2. Email received
    Early deliveries

    Can Thursday deliveries come before 9? We open at 7.

    Open conversation

Friday, July 17

  1. SMS sent by Elena Duarte

    Good catch: the second line was a duplicate. Priya sent a corrected invoice this morning.

    Open conversation
  2. SMS received

    Our September invoice shows two deliveries on the 18th. Can you check?

    Open conversation

Monday, July 6

  1. SMS sent by Marcus Reed

    Done: 60 lb on Tuesday’s delivery.

    Open conversation
  2. SMS received

    Can we bump next week’s order to 60 lb? Busy weekend ahead.

    Open conversation

Wednesday, May 27

  1. Email sent by Marcus Reed

    Done: 60 lb on Tuesday’s delivery.

    Open conversation
  2. Email received
    Next week’s order

    Can we bump next week’s order to 60 lb? Busy weekend ahead.

    Open conversation

Friday, April 24

  1. SMS sent by Marcus Reed

    We do: two-hour sessions at our training bar with Hana, free for accounts over 50 lb a month.

    Open conversation
  2. SMS received

    Do you offer barista training for new staff?

    Open conversation

Wednesday, February 25

  1. Email sent by Marcus Reed

    Good catch: the second line was a duplicate. Priya sent a corrected invoice this morning.

    Open conversation
  2. Email received
    September invoice

    Our September invoice shows two deliveries on the 18th. Can you check?

    Open conversation

Wednesday, February 4

  1. Marcus Reed added a note

    Mentioned they are gifting a subscription to their parents for the holidays.

Dec 13, 2025

  1. WhatsApp sent by Marcus Reed

    We’ll put you first on the Thursday route, arriving 7:30–8:30.

    Open conversation

Dec 12, 2025

  1. WhatsApp received

    Can Thursday deliveries come before 9? We open at 7.

    Open conversation

Oct 10, 2025

  1. WhatsApp received

    Yes please, I’ll book a time.

    Open conversation

Oct 9, 2025

  1. WhatsApp sent by Marcus Reed

    Happy to, Milo! At 40 lb a month the Sunrise is $13.20/lb with free delivery in Portland. Want to come by for a tasting first?

    Open conversation
  2. WhatsApp received

    Could we get a quote for about 40 lb a month of the Sunrise Espresso Blend?

    Open conversation

Apr 1, 2025

  1. Marcus Reed logged a call
    20 min · Pricing for the next quarter

Mar 17, 2025

  1. Contact created
    Source: Referral