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CRM / Engage

Reid Dalton

Customer
Portland, OR · Owner: Sam Okafor · Added Jul 20, 2026

Activity

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41

Sunday, September 20

  1. Enrolled in Post-purchase review request
    Completed

Friday, September 18

  1. Opened “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40

Sunday, August 16

  1. Clicked a link in “Cold brew season is here”
    Email campaign · Cold brew season

Sunday, August 9

  1. Email sent by Priya Nair

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. Email received
    Subscription frequency

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Tuesday, August 4

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Monday, July 20

  1. Submitted Contact us
    shop.brightwave.coffee/pages/contact

    Topic: Subscription Message: Do you have a decaf espresso?

    View submission
  2. Contact created
    Source: Website form · Contact us