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CRM / Engage

Bea Sorensen

Customer
Portland, OR · No owner · Added Mar 21, 2026
ActivityConversations2OpportunitiesAppointments1OrdersApps

Activity

Friday, October 2

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop
    View campaign

Monday, September 21

  1. Viewed Brew guides
    brightwave.coffee/brew

Friday, September 11

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Wednesday, September 9

  1. Viewed Brew guides
    brightwave.coffee/brew

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop
    View campaign

Monday, July 13

  1. Email received

    Thanks so much!

    Open conversation
  2. Email sent by Sam Okafor

    Great combo! Start around 24 clicks: 50 g of coffee to 800 g of water, about 4:30 total. Go coarser if it drains slowly.

    Open conversation
  3. Email sent by Jordan Ellis

    It shouldn’t wobble. A replacement lid ships today, and there’s no need to send anything back.

    Open conversation
  4. Email received
    Grind for a Chemex

    What grind setting should I use for a Chemex? I have your Hand Burr Grinder.

    Open conversation
  5. Email received
    Kettle lid

    The Gooseneck Kettle lid is a bit loose. Is that normal?

    Open conversation

Thursday, June 25

  1. Dial-in call completed
    With Sam Okafor
    View appointment

Wednesday, June 24

  1. Dial-in call booked
    Jun 25, 2026 at 10:30 AM with Sam Okafor
    View appointment

Saturday, June 6

  1. Sam Okafor added a note

    Prefers email over SMS. Asked us not to call during work hours.

Saturday, March 21

  1. Submitted Contact us
    shop.brightwave.coffee/pages/contact

    Order number: #1159 Topic: Press Message: Where is my order? It’s been a week.

    View submission
  2. Contact created
    Source: Website form · Contact us