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CRM / Engage

Layla Moretti

Customer
Oakland, CA · Owner: Jordan Ellis · Added Jan 26, 2026
ActivityConversations1OpportunitiesAppointmentsOrdersApps

Activity

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop
    View campaign

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41
    View campaign

Wednesday, September 2

  1. Enrolled in Welcome new subscriber
    Completed
    View automation

Monday, August 24

  1. Email sent by Elena Duarte

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. Email received
    Subscription frequency

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Friday, July 10

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Thursday, July 2

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Friday, June 26

  1. Viewed Brew guides
    brightwave.coffee/brew

Thursday, May 14

  1. Jordan Ellis added a note

    Mentioned they are gifting a subscription to their parents for the holidays.

Monday, January 26

  1. Submitted Contact us
    shop.brightwave.coffee/pages/contact

    Order number: #1245 Topic: Other Message: Where is my order? It’s been a week.

    View submission
  2. Contact created
    Source: Website form · Contact us