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CRM / Engage

Caleb Chandra

Customer
Los Angeles, CA · Owner: Sam Okafor · Added Jan 19, 2026

Activity

Today

  1. Enrolled in Abandoned checkout recovery
    Now at: Wait 2 days

Sunday, October 4

  1. Clicked a link in “The October roast drop is here 🍂”
    Email campaign · October roast drop

Monday, September 28

  1. Web chat sent by Sam Okafor

    Great combo! Start around 24 clicks: 50 g of coffee to 800 g of water, about 4:30 total. Go coarser if it drains slowly.

    Open conversation
  2. Web chat received

    What grind setting should I use for a Chemex? I have your Hand Burr Grinder.

    Open conversation

Monday, September 21

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Sunday, September 6

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Wednesday, January 21

  1. Sam Okafor added a note

    Prefers email over SMS. Asked us not to call during work hours.

Monday, January 19

  1. Submitted Newsletter signup
    shop.brightwave.coffee (footer)

    First name: Caleb

    View submission
  2. Contact created
    Source: Website form · Newsletter signup