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CRM / Engage

Delia Sullivan

Customer
Portland, OR · Owner: Sam Okafor · Added Jan 16, 2026

Activity

Saturday, October 3

  1. Dial-in call booked
    Oct 8, 2026 at 10:30 AM with Sam Okafor

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Friday, June 12

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Wednesday, April 15

  1. Email sent by Sam Okafor

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. Email received
    Subscription frequency

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Saturday, April 11

  1. Sam Okafor added a note

    Prefers email over SMS. Asked us not to call during work hours.

Sunday, March 15

  1. Email sent by Sam Okafor

    Of course. I’ve paused it until November 9. Safe travels, Delia!

    Open conversation
  2. Email received
    Pausing my subscription

    I’m traveling for a month. Can I pause my subscription?

    Open conversation

Friday, January 16

  1. Contact created
    Source: Store