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CRM / Engage

June Lachance

Customer
Portland, OR · Owner: Sam Okafor · Added Jan 16, 2026

Activity

Today

  1. Enrolled in Abandoned checkout recovery
    Now at: Wait 1 day

Tuesday, September 1

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Monday, August 24

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Saturday, August 15

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Wednesday, August 12

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Tuesday, March 17

  1. Email received

    Thanks so much!

    Open conversation
  2. Email sent by Jordan Ellis

    It shouldn’t wobble. A replacement lid ships today, and there’s no need to send anything back.

    Open conversation
  3. Email received
    Kettle lid

    The Gooseneck Kettle lid is a bit loose. Is that normal?

    Open conversation

Friday, January 16

  1. Contact created
    Source: Referral