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CRM / Engage

Luca Xu

Customer
Chicago, IL · No owner · Added Jan 11, 2026
ActivityConversations1OpportunitiesAppointmentsOrdersApps

Activity

Saturday, October 3

  1. Enrolled in Post-purchase review request
    Now at: Wait 5 days
    View automation

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop
    View campaign

Saturday, September 26

  1. Clicked a link in “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41
    View campaign

Wednesday, September 9

  1. Clicked a link in “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40
    View campaign

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop
    View campaign
  2. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Monday, August 31

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Wednesday, August 12

  1. Opened “Cold brew season is here”
    Email campaign · Cold brew season
    View campaign

Sunday, June 28

  1. Sam Okafor added a note

    Asked about compostable packaging; pointed to our sustainability page.

Tuesday, April 21

  1. Email sent by Sam Okafor

    We do! Digital gift cards from $25 arrive by email right away: shop.brightwave.coffee/products/gift-card

    Open conversation
  2. Email received
    Gift cards

    Do you sell gift cards? Looking for something for my dad’s birthday.

    Open conversation

Wednesday, January 28

  1. Sam Okafor logged a call
    15 min · Gift order for the holidays

Sunday, January 11

  1. Contact created
    Source: Store