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CRM / Engage

Stella Shah

Customer
Portland, OR · Owner: Elena Duarte · Added Dec 10, 2025

Activity

Friday, October 2

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Tuesday, September 1

  1. Clicked a link in “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Monday, July 6

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Friday, June 19

  1. Elena Duarte added a note

    Had a delayed delivery in the spring; we refunded shipping. Happy since.

Wednesday, March 4

  1. Email sent by Elena Duarte

    It shouldn’t wobble. A replacement lid ships today, and there’s no need to send anything back.

    Open conversation
  2. Email received
    Kettle lid

    The Gooseneck Kettle lid is a bit loose. Is that normal?

    Open conversation

Dec 10, 2025

  1. Submitted Event RSVP
    go.brightwave.coffee/cupping

    Which Saturday?: Sat, Oct 10 How many people?: 1

    View submission
  2. Contact created
    Source: Event · Farmers Market pop-up