CRM / Engage

Cyrus Chen

Customer

Chicago, IL · Owner: Priya Nair · Added Dec 10, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Friday, October 2

Opened “The October roast drop is here 🍂”
9:30 AM
Email campaign · October roast drop
View campaign

Thursday, September 24

Clicked a link in “Brew Club #41: dialing in the Guji”
8:33 PM
Email campaign · Brew Club newsletter #41
View campaign

Monday, September 21

Opened “Brew Club #40: cold brew at home”
11:46 AM
Email campaign · Brew Club newsletter #40
View campaign

Wednesday, September 16

Enrolled in Post-purchase review request
10:53 AM
Completed
View automation

Tuesday, September 1

Opened “September roast drop: Guatemala is back”
2:06 PM
Email campaign · September roast drop
View campaign

Saturday, July 11

Viewed Kenya Nyeri AA
4:15 PM
shop.brightwave.coffee/products/kenya-nyeri-aa

Tuesday, June 30

Viewed Holiday gift guide
4:15 PM
go.brightwave.coffee/gifts
Viewed Holiday gift guide
4:15 PM
go.brightwave.coffee/gifts

Dec 14, 2025

Email sent by Elena Duarte
9:05 PM
Sorry, Cyrus! A fresh bag is on its way, no need to return the first.
Open conversation
Email received
8:04 PM
Torn valve
My bag of Ethiopia arrived with a torn valve.
Open conversation

Dec 10, 2025

Opted in on Brew Club waitlist
5:26 PM
Funnel · go.brightwave.coffee/brew-club/join
Contact created
5:26 PM
Source: Funnel · Brew Club waitlist