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CRM / Engage

June Shah

Customer
Vancouver, WA · Owner: Jordan Ellis · Added Dec 4, 2025

Activity

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41

Monday, September 14

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Thursday, July 30

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Tuesday, July 28

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Monday, July 20

  1. Viewed Brew guides
    brightwave.coffee/brew

Thursday, July 16

  1. Jordan Ellis added a note

    Prefers email over SMS. Asked us not to call during work hours.

Tuesday, July 14

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Monday, June 8

  1. SMS sent by Sam Okafor

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. SMS received

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Tuesday, April 7

  1. Email sent by Sam Okafor

    It is: Swiss Water, from a Colombian lot, so no solvents. Lots of chocolate and cherry.

    Open conversation
  2. Email received
    Midnight Decaf

    Is the Midnight Decaf Swiss Water processed?

    Open conversation

Wednesday, January 7

  1. Email received

    That’s so kind, thank you!

    Open conversation
  2. Email sent by Marcus Reed

    Sorry about that, June. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  3. Email received
    Subscription box delivery

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation

Dec 4, 2025

  1. Contact created
    Source: Ad