CRM / Engage

Carmen Nguyen

Customer

Vancouver, BC · No owner · Added Nov 30, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Thursday, September 24

Opened “Brew Club #41: dialing in the Guji”
11:46 AM
Email campaign · Brew Club newsletter #41
View campaign

Sunday, September 20

Enrolled in Post-purchase review request
7:11 PM
Now at: Order refunded
View automation

Tuesday, September 1

Opened “September roast drop: Guatemala is back”
6:05 PM
Email campaign · September roast drop
View campaign

Sunday, August 23

Viewed Roaster’s Choice Subscription
7:34 AM
shop.brightwave.coffee/products/roasters-choice-subscription

Friday, August 21

Viewed Brew guides
8:34 AM
brightwave.coffee/brew

Wednesday, August 19

Opened “Cold brew season is here”
12:23 PM
Email campaign · Cold brew season
View campaign

Sunday, August 16

Viewed Kenya Nyeri AA
7:34 AM
shop.brightwave.coffee/products/kenya-nyeri-aa

Monday, August 10

Viewed Kenya Nyeri AA
2:34 PM
shop.brightwave.coffee/products/kenya-nyeri-aa

Dec 21, 2025

SMS sent by Sam Okafor
4:06 PM
Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.
Open conversation
SMS received
1:02 PM
When do the holiday gift boxes ship?
Open conversation

Nov 30, 2025

Contact created
3:50 PM
Source: Ad