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CRM / Engage

Zane Rossi

Customer
Portland, OR · Owner: Sam Okafor · Added Nov 29, 2025

Activity

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41

Sunday, August 30

  1. SMS received

    Amazing, ordering now. Thank you!

    Open conversation

Saturday, August 29

  1. SMS sent by Elena Duarte

    Hi Zane! We do: Canada shipping is a flat $14 and takes 4–6 business days. We roast the Kenya on Tuesdays, so order by Monday night for the freshest bag.

    Open conversation
  2. SMS received

    Hi! Do you ship to Canada? I’d love to order the Kenya Nyeri AA.

    Open conversation

Friday, July 31

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Thursday, July 30

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Friday, July 24

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder
  2. Email received

    That’s so kind, thank you!

    Open conversation

Thursday, July 23

  1. Email sent by Sam Okafor

    Sorry about that, Zane. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  2. Email received
    Subscription box delivery

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation
  3. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Nov 29, 2025

  1. Contact created
    Source: Referral