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CRM / Engage

Quentin Madsen

Customer
Seattle, WA · No owner · Added Nov 28, 2025

Activity

Wednesday, September 9

  1. Opened “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Wednesday, July 22

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Thursday, July 2

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Sunday, June 28

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Wednesday, June 24

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Sunday, April 26

  1. Sam Okafor added a note

    Interested in the next cupping at the roastery.

Tuesday, January 20

  1. Instagram DM received

    That’s so kind, thank you!

    Open conversation

Monday, January 19

  1. Instagram DM sent by Sam Okafor

    Sorry about that, Quentin. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  2. Instagram DM received

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation

Dec 8, 2025

  1. Sam Okafor logged a call
    19 min · Subscription change

Nov 28, 2025

  1. Opted in on Brew Club waitlist
    Funnel · go.brightwave.coffee/brew-club/join
  2. Contact created
    Source: Funnel · Brew Club waitlist