CRM / Engage
Rafa Novak
Customer
San Francisco, CA · Owner: Sam Okafor · Added Nov 27, 2025
Activity
Monday, October 5
Tuesday, July 28
- Viewed Kenya Nyeri AAshop.brightwave.coffee/products/kenya-nyeri-aa
Sunday, July 26
- Viewed Hand Burr Grindershop.brightwave.coffee/products/hand-burr-grinder
Tuesday, July 21
- Viewed Brew guidesbrightwave.coffee/brew
Friday, July 17
- Viewed Roaster’s Choice Subscriptionshop.brightwave.coffee/products/roasters-choice-subscription
Thursday, May 14
- Instagram DM sent by Jordan Ellis
So glad you liked it, Rafa! The Guatemala Huehuetenango is back in the shop this week.
Open conversation - Instagram DM received
Thanks for the Guatemala sample in my order! Can I buy a full bag?
Open conversation
Sunday, March 1
- SMS sent by Sam Okafor
Sorry about that, Rafa. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation - SMS received
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation
Nov 27, 2025
- Contact createdSource: Store