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CRM / Engage

Rafa Novak

Customer
San Francisco, CA · Owner: Sam Okafor · Added Nov 27, 2025

Activity

Monday, October 5

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Tuesday, July 28

  1. Viewed Kenya Nyeri AA
    shop.brightwave.coffee/products/kenya-nyeri-aa

Sunday, July 26

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Tuesday, July 21

  1. Viewed Brew guides
    brightwave.coffee/brew

Friday, July 17

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Thursday, May 14

  1. Instagram DM sent by Jordan Ellis

    So glad you liked it, Rafa! The Guatemala Huehuetenango is back in the shop this week.

    Open conversation
  2. Instagram DM received

    Thanks for the Guatemala sample in my order! Can I buy a full bag?

    Open conversation

Sunday, March 1

  1. SMS sent by Sam Okafor

    Sorry about that, Rafa. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  2. SMS received

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation

Nov 27, 2025

  1. Contact created
    Source: Store