CRM / Engage
Tobias Delgado
Customer
Sacramento, CA · Owner: Jordan Ellis · Added Nov 19, 2025
Activity
Thursday, September 24
Saturday, September 12
- Web chat received
That’s so kind, thank you!
Open conversation - Web chat sent by Jordan Ellis
Sorry about that, Tobias. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation - Web chat received
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation
Tuesday, September 1
- Clicked a link in “September roast drop: Guatemala is back”Email campaign · September roast drop
Wednesday, August 12
Sunday, August 9
- Viewed Roaster’s Choice Subscriptionshop.brightwave.coffee/products/roasters-choice-subscription
Saturday, August 1
- Viewed Hand Burr Grindershop.brightwave.coffee/products/hand-burr-grinder
Wednesday, June 3
- WhatsApp sent by Marcus Reed
Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.
Open conversation - WhatsApp received
When do the holiday gift boxes ship?
Open conversation
Nov 25, 2025
- Jordan Ellis added a note
Prefers email over SMS. Asked us not to call during work hours.
Nov 19, 2025
- Contact createdSource: Store