CRM / Engage
Zane Nguyen
Customer
Salem, OR · No owner · Added Nov 12, 2025
Activity
Sunday, October 4
- Viewed Roaster’s Choice Subscriptionshop.brightwave.coffee/products/roasters-choice-subscription
Thursday, October 1
- Clicked a link in “The October roast drop is here 🍂”Email campaign · October roast drop
Wednesday, September 23
Saturday, September 12
Tuesday, March 3
- Instagram DM sent by Sam Okafor
Brew Club is free to join at club.brightwave.coffee. The paid tier ($9/month) adds monthly live cuppings and member pricing.
Open conversation - Instagram DM received
How do I join the Brew Club? Is there a paid tier?
Open conversation
Dec 3, 2025
- Sam Okafor added a note
Had a delayed delivery in the spring; we refunded shipping. Happy since.
Nov 13, 2025
- SMS sent by Sam Okafor
It is: Swiss Water, from a Colombian lot, so no solvents. Lots of chocolate and cherry.
Open conversation
Nov 12, 2025
- SMS received
Is the Midnight Decaf Swiss Water processed?
Open conversation - Contact createdSource: Store