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CRM / Engage

Leo Vogel

Customer
Portland, OR · Owner: Elena Duarte · Added Nov 2, 2025

Activity

Thursday, October 1

  1. Enrolled in Post-purchase review request
    Now at: Wait 7 days

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41

Tuesday, September 1

  1. Enrolled in Order to community
    Completed

Monday, August 31

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Tuesday, June 2

  1. Dial-in call completed
    With Sam Okafor

Saturday, May 30

  1. Dial-in call booked
    Jun 2, 2026 at 10:30 AM with Sam Okafor

Tuesday, May 26

  1. Elena Duarte added a note

    Had a delayed delivery in the spring; we refunded shipping. Happy since.

Thursday, January 8

  1. Email sent by Sam Okafor

    It shouldn’t wobble. A replacement lid ships today, and there’s no need to send anything back.

    Open conversation
  2. Email received
    Kettle lid

    The Gooseneck Kettle lid is a bit loose. Is that normal?

    Open conversation

Nov 2, 2025

  1. Submitted Contact us
    shop.brightwave.coffee/pages/contact

    Topic: Order question Message: Can I change the address on my subscription?

    View submission
  2. Contact created
    Source: Website form · Contact us