CRM / Engage

Santiago Nguyen

Customer

Seattle, WA · Owner: Sam Okafor · Added Oct 8, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Thursday, October 1

Opened “The October roast drop is here 🍂”
9:29 AM
Email campaign · October roast drop
View campaign

Friday, September 11

Viewed Holiday gift guide
7:05 AM
go.brightwave.coffee/gifts

Tuesday, September 1

Opened “September roast drop: Guatemala is back”
10:52 AM
Email campaign · September roast drop
View campaign

Wednesday, August 12

Opened “Cold brew season is here”
2:50 PM
Email campaign · Cold brew season
View campaign

Monday, January 26

Email received
7:23 AM
That’s so kind, thank you!
Open conversation

Sunday, January 25

Email sent by Sam Okafor
5:04 PM
Sorry about that, Santiago. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation
Email received
12:47 PM
Subscription box delivery
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation

Oct 8, 2025

Submitted Contact us
2:59 PM
shop.brightwave.coffee/pages/contact
Topic: Corporate gifts Message: Do you have a decaf espresso?
View submission
Contact created
2:58 PM
Source: Website form · Contact us