CRM / Engage

Gemma Fairley

Customer

Los Angeles, CA · Owner: Sam Okafor · Added Sep 20, 2025

Activity Conversations2 Opportunities Appointments Orders Apps

Activity

Thursday, October 1

Opened “The October roast drop is here 🍂”
4:49 PM
Email campaign · October roast drop
View campaign

Wednesday, September 23

Opened “Brew Club #41: dialing in the Guji”
2:00 PM
Email campaign · Brew Club newsletter #41
View campaign

Tuesday, September 1

Opened “September roast drop: Guatemala is back”
5:26 PM
Email campaign · September roast drop
View campaign

Wednesday, August 12

Opened “Cold brew season is here”
3:48 PM
Email campaign · Cold brew season
View campaign

Saturday, August 1

Viewed Holiday gift guide
11:08 AM
go.brightwave.coffee/gifts

Tuesday, July 28

Viewed Hand Burr Grinder
2:08 PM
shop.brightwave.coffee/products/hand-burr-grinder

Tuesday, July 21

Viewed Kenya Nyeri AA
12:08 PM
shop.brightwave.coffee/products/kenya-nyeri-aa

Saturday, July 18

Viewed Hand Burr Grinder
10:08 AM
shop.brightwave.coffee/products/hand-burr-grinder

Thursday, April 23

Email received
7:39 AM
That’s so kind, thank you!
Open conversation

Wednesday, April 22

Email sent by Jordan Ellis
4:28 PM
Sorry about that, Gemma. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation
Email received
2:07 PM
Subscription box delivery
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation

Tuesday, April 14

Email sent by Sam Okafor
7:50 PM
Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.
Open conversation
Email received
6:29 PM
Holiday gift boxes
When do the holiday gift boxes ship?
Open conversation

Sunday, February 1

Sam Okafor added a note
8:07 AM
Had a delayed delivery in the spring; we refunded shipping. Happy since.

Oct 7, 2025

Sam Okafor logged a call
7:05 AM
16 min · Gift order for the holidays

Sep 20, 2025

Contact created
8:55 AM
Source: Store