CRM / Engage

Rio Mendoza

Customer

Portland, OR · Owner: Sam Okafor · Added Aug 11, 2025

Opened “The October roast drop is here 🍂”
12:48 PM
Email campaign · October roast drop
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Opened “Brew Club #41: dialing in the Guji”
9:57 PM
Email campaign · Brew Club newsletter #41
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Opened “September roast drop: Guatemala is back”
8:06 PM
Email campaign · September roast drop
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SMS received
2:58 PM
Tried it this morning. Perfect cup.
Open conversation
Viewed Roaster’s Choice Subscription
2:39 PM
shop.brightwave.coffee/products/roasters-choice-subscription
SMS sent by Elena Duarte
12:46 PM
Great combo! Start around 24 clicks: 50 g of coffee to 800 g of water, about 4:30 total. Go coarser if it drains slowly.
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SMS received
10:10 AM
What grind setting should I use for a Chemex? I have your Hand Burr Grinder.
Open conversation

Viewed Ethiopia Guji Natural
6:39 PM
shop.brightwave.coffee/products/ethiopia-guji-natural

Email sent by Sam Okafor
11:42 AM
Of course. I’ve paused it until November 9. Safe travels, Rio!
Open conversation
Email received
8:49 AM
Pausing my subscription
I’m traveling for a month. Can I pause my subscription?
Open conversation