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CRM / Engage

Zainab Hartley

Customer
Oakland, CA · Owner: Sam Okafor · Added Aug 7, 2025

Activity

Thursday, October 1

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop

Sunday, September 27

  1. Enrolled in Order to community
    Completed

Wednesday, September 9

  1. Clicked a link in “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40

Friday, August 28

  1. Enrolled in Order to community
    Completed

Wednesday, August 12

  1. Opened “Cold brew season is here”
    Email campaign · Cold brew season

Sunday, June 21

  1. Viewed Brew guides
    brightwave.coffee/brew

Thursday, June 11

  1. Viewed Kenya Nyeri AA
    shop.brightwave.coffee/products/kenya-nyeri-aa

Tuesday, March 3

  1. Web chat received

    That’s so kind, thank you!

    Open conversation

Monday, March 2

  1. Web chat sent by Elena Duarte

    Sorry about that, Zainab. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  2. Web chat received

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation

Monday, February 2

  1. Sam Okafor added a note

    Prefers email over SMS. Asked us not to call during work hours.

Aug 7, 2025

  1. Contact created
    Source: Store