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CRM / Engage

Silas Castro

Customer
Hillsboro, OR · Owner: Elena Duarte · Added Jul 25, 2025
ActivityConversations2OpportunitiesAppointmentsOrdersApps

Activity

Friday, September 11

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop
    View campaign

Thursday, September 10

  1. Opened “Brew Club #40: cold brew at home”
    Email campaign · Brew Club newsletter #40
    View campaign

Tuesday, May 26

  1. Viewed Brew guides
    brightwave.coffee/brew

Sunday, May 17

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Nov 3, 2025

  1. Elena Duarte added a note

    Prefers email over SMS. Asked us not to call during work hours.

Oct 26, 2025

  1. Email sent by Sam Okafor

    Sorry, Silas! A fresh bag is on its way, no need to return the first.

    Open conversation

Oct 25, 2025

  1. Email received
    Torn valve

    My bag of Ethiopia arrived with a torn valve.

    Open conversation

Oct 11, 2025

  1. Instagram DM sent by Marcus Reed

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. Instagram DM received

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Jul 25, 2025

  1. Contact created
    Source: Store