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CRM / Engage

Layla Rossi

Customer
Portland, OR · Owner: Sam Okafor · Added Jul 10, 2025
ActivityConversations3OpportunitiesAppointmentsOrdersApps

Activity

Friday, October 2

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Wednesday, September 2

  1. Viewed Holiday gift guide
    go.brightwave.coffee/gifts

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop
    View campaign

Friday, July 3

  1. Web chat sent by Sam Okafor

    Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.

    Open conversation
  2. Web chat received

    When do the holiday gift boxes ship?

    Open conversation

Thursday, April 9

  1. Email sent by Priya Nair

    Of course. I’ve paused it until November 9. Safe travels, Layla!

    Open conversation
  2. Email received
    Pausing my subscription

    I’m traveling for a month. Can I pause my subscription?

    Open conversation

Tuesday, January 6

  1. Sam Okafor added a note

    Asked about compostable packaging; pointed to our sustainability page.

Oct 30, 2025

  1. SMS sent by Sam Okafor

    So glad you liked it, Layla! The Guatemala Huehuetenango is back in the shop this week.

    Open conversation
  2. SMS received

    Thanks for the Guatemala sample in my order! Can I buy a full bag?

    Open conversation

Jul 10, 2025

  1. Contact created
    Source: Store