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CRM / Engage

Paloma Vance

Customer
Spokane, WA · Owner: Priya Nair · Added Jun 23, 2025

Activity

Wednesday, September 23

  1. Enrolled in Post-purchase review request
    Completed

Tuesday, September 1

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Friday, July 24

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Friday, July 17

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Sunday, July 12

  1. Viewed Brew guides
    brightwave.coffee/brew

Saturday, February 28

  1. Email sent by Jordan Ellis

    Done! Your next box ships on the 13th and every two weeks after that. You can change it any time from your account page.

    Open conversation
  2. Email received
    Subscription frequency

    Can I switch my Roaster’s Choice to every two weeks?

    Open conversation

Jul 29, 2025

  1. Priya Nair added a note

    Prefers email over SMS. Asked us not to call during work hours.

Jun 23, 2025

  1. Submitted Newsletter signup
    shop.brightwave.coffee (footer)

    First name: Paloma

    View submission
  2. Contact created
    Source: Website form · Newsletter signup