CRM / Engage

Gemma Delgado

Customer

Portland, OR · Owner: Elena Duarte · Added May 27, 2025

Activity Conversations2 Opportunities Appointments Orders Apps

Activity

Thursday, October 1

Opened “The October roast drop is here 🍂”
9:57 AM
Email campaign · October roast drop
View campaign

Tuesday, September 1

Opened “September roast drop: Guatemala is back”
3:40 PM
Email campaign · September roast drop
View campaign

Wednesday, July 8

Viewed Holiday gift guide
5:13 PM
go.brightwave.coffee/gifts

Sunday, July 5

SMS received
3:29 PM
That’s so kind, thank you!
Open conversation
SMS sent by Sam Okafor
2:03 PM
Sorry about that, Gemma. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation
SMS received
9:33 AM
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation

Sunday, April 12

Elena Duarte added a note
4:19 PM
Mentioned they are gifting a subscription to their parents for the holidays.

Oct 21, 2025

Email received
5:04 PM
That’s so kind, thank you!
Open conversation
Email sent by Marcus Reed
8:54 AM
Sorry about that, Gemma. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!
Open conversation
Email received
7:48 AM
Subscription box delivery
My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.
Open conversation

May 27, 2025

Contact created
8:27 PM
Source: Store