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CRM / Engage

Farah Greer

Customer
Sacramento, CA · No owner · Added May 22, 2025

Activity

Thursday, October 1

  1. Clicked a link in “The October roast drop is here 🍂”
    Email campaign · October roast drop

Wednesday, September 23

  1. Opened “Brew Club #41: dialing in the Guji”
    Email campaign · Brew Club newsletter #41

Friday, September 11

  1. Opened “September roast drop: Guatemala is back”
    Email campaign · September roast drop

Wednesday, June 17

  1. Sam Okafor added a note

    Mentioned they are gifting a subscription to their parents for the holidays.

Tuesday, June 16

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Sunday, May 24

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural

Wednesday, February 11

  1. Web chat sent by Sam Okafor

    Yes! Choose “Pick up at the pop-up” at checkout and we’ll bring it Saturday, 9 AM–1 PM.

    Open conversation
  2. Web chat received

    Can I pick up my order at the Farmers Market pop-up on Saturday?

    Open conversation

Oct 12, 2025

  1. Email received

    Tried it this morning. Perfect cup.

    Open conversation
  2. Email sent by Elena Duarte

    Great combo! Start around 24 clicks: 50 g of coffee to 800 g of water, about 4:30 total. Go coarser if it drains slowly.

    Open conversation
  3. Email received
    Grind for a Chemex

    What grind setting should I use for a Chemex? I have your Hand Burr Grinder.

    Open conversation

Jun 10, 2025

  1. Sam Okafor logged a call
    25 min · Late delivery

May 22, 2025

  1. Contact created
    Source: Store