CRM / Engage

Willa Abbott

Customer

Seattle, WA · Owner: Elena Duarte · Added May 1, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Thursday, October 1

Opened “The October roast drop is here 🍂”
1:16 PM
Email campaign · October roast drop
View campaign

Tuesday, September 22

Enrolled in Post-purchase review request
3:50 AM
Completed
View automation

Friday, September 18

Viewed Holiday gift guide
4:41 PM
go.brightwave.coffee/gifts

Wednesday, September 16

Viewed Ethiopia Guji Natural
7:41 AM
shop.brightwave.coffee/products/ethiopia-guji-natural

Tuesday, September 8

Viewed Hand Burr Grinder
11:41 AM
shop.brightwave.coffee/products/hand-burr-grinder

Monday, September 7

Opened “September roast drop: Guatemala is back”
7:30 AM
Email campaign · September roast drop
View campaign

Sunday, March 29

Email sent by Sam Okafor
2:44 PM
Sorry, Willa! A fresh bag is on its way, no need to return the first.
Open conversation
Email received
2:25 PM
Torn valve
My bag of Ethiopia arrived with a torn valve.
Open conversation

Saturday, January 3

Elena Duarte added a note
12:57 PM
Asked about compostable packaging; pointed to our sustainability page.

May 1, 2025

Contact created
8:26 PM
Source: Store