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CRM / Engage

Leo Whitfield

Customer
Portland, OR · Owner: Priya Nair · Added Apr 29, 2025
ActivityConversations2OpportunitiesAppointmentsOrdersApps

Activity

Saturday, October 3

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop
    View campaign

Sunday, September 20

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Saturday, September 19

  1. Viewed Ethiopia Guji Natural
    shop.brightwave.coffee/products/ethiopia-guji-natural
  2. Enrolled in Post-purchase review request
    Completed
    View automation

Thursday, March 12

  1. Email sent by Sam Okafor

    Hi Leo! We do: Canada shipping is a flat $14 and takes 4–6 business days. We roast the Kenya on Tuesdays, so order by Monday night for the freshest bag.

    Open conversation
  2. Email received
    Shipping to Canada

    Hi! Do you ship to Canada? I’d love to order the Kenya Nyeri AA.

    Open conversation

Monday, January 26

  1. SMS received

    That’s so kind, thank you!

    Open conversation
  2. SMS sent by Sam Okafor

    Sorry about that, Leo. It’s stuck at the Portland hub, so I’ve sent a replacement with priority shipping today. Keep the first one if it turns up!

    Open conversation
  3. SMS received

    My subscription box hasn’t arrived yet. Tracking has said “in transit” since Monday.

    Open conversation

Apr 29, 2025

  1. Submitted Newsletter signup
    shop.brightwave.coffee (footer)

    First name: Leo

    View submission
  2. Contact created
    Source: Website form · Newsletter signup