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CRM / Engage

Rio Hartley

Customer
Bend, OR · Owner: Elena Duarte · Added Feb 12, 2025
ActivityConversations1OpportunitiesAppointmentsOrdersApps

Activity

Saturday, October 3

  1. Opened “The October roast drop is here 🍂”
    Email campaign · October roast drop
    View campaign

Sunday, September 20

  1. Enrolled in Abandoned checkout recovery
    Completed
    View automation

Saturday, September 5

  1. Viewed Hand Burr Grinder
    shop.brightwave.coffee/products/hand-burr-grinder

Tuesday, September 1

  1. Clicked a link in “September roast drop: Guatemala is back”
    Email campaign · September roast drop
    View campaign

Monday, August 31

  1. Viewed Kenya Nyeri AA
    shop.brightwave.coffee/products/kenya-nyeri-aa

Sunday, August 23

  1. Viewed Roaster’s Choice Subscription
    shop.brightwave.coffee/products/roasters-choice-subscription

Wednesday, August 12

  1. Opened “Cold brew season is here”
    Email campaign · Cold brew season
    View campaign

Thursday, February 26

  1. Web chat sent by Marcus Reed

    Gift boxes ship from November 16. Order by December 15 for delivery before the holidays.

    Open conversation
  2. Web chat received

    When do the holiday gift boxes ship?

    Open conversation

Nov 13, 2025

  1. Elena Duarte added a note

    Asked about compostable packaging; pointed to our sustainability page.

Feb 12, 2025

  1. Opted in on Brew Club waitlist
    Funnel · go.brightwave.coffee/brew-club/join
  2. Contact created
    Source: Funnel · Brew Club waitlist