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CRM / Engage

Iris Tamura

Customer
Austin, TX · Owner: Hana Kobayashi · Added May 29, 2026

Activity

Saturday, October 3

  1. Info session booked
    Oct 7, 2026 at 11:00 AM with Elena Duarte

Tuesday, September 22

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open

Sunday, September 20

  1. Viewed Barista Academy
    club.brightwave.coffee/academy

Sunday, September 13

  1. Viewed Free latte art webinar
    go.brightwave.coffee/latte-art

Saturday, September 5

  1. Barista training completed
    With Hana Kobayashi

Sunday, August 30

  1. Barista training booked
    Sep 5, 2026 at 10:00 AM with Hana Kobayashi

Thursday, August 27

  1. Hana Kobayashi added a note

    Interested in the next cupping at the roastery.

Wednesday, July 29

  1. Email sent by Hana Kobayashi

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation
  2. Email received
    Changing cohorts

    Can I get a refund if I can’t make the cohort?

    Open conversation

Monday, June 8

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed

Friday, May 29

  1. Opted in on Latte Art 101 webinar
    Funnel · go.brightwave.coffee/latte-art
  2. Contact created
    Source: Funnel · Latte Art 101 webinar