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CRM / Engage

Silas Underwood

Customer
Portland, OR · Owner: Elena Duarte · Added Apr 6, 2026

Activity

Tuesday, September 22

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open

Saturday, August 8

  1. Viewed Barista Academy
    club.brightwave.coffee/academy
  2. Enrolled in Lesson completed → upsell Barista Academy
    Completed

Wednesday, July 22

  1. Viewed Free latte art webinar
    go.brightwave.coffee/latte-art

Thursday, May 21

  1. Info session completed
    With Elena Duarte

Monday, May 18

  1. Email sent by Jordan Ellis

    Absolutely: about half our students use home machines, and we cover steaming on small boilers.

    Open conversation

Sunday, May 17

  1. Info session booked
    May 21, 2026 at 2:00 PM with Elena Duarte
  2. Email received
    Home machines

    Will the course work with a small home machine?

    Open conversation

Monday, April 6

  1. Submitted Barista training interest
    club.brightwave.coffee/academy

    Phone: (503) 555-0106 Experience: Home barista Preferred cohort: Self-paced Courses: Home Roasting Basics, Brewing for Cafés

    View submission
  2. Contact created
    Source: Website form · Barista training interest