CRM / Engage

Soren Fraser

Churned

Denver, CO · Owner: Hana Kobayashi · Added Nov 21, 2025

Activity Conversations Opportunities Appointments1 Orders Apps

Activity

Thursday, September 24

Opened “The November cohort is open”
2:46 PM
Email campaign · November cohort is open
View campaign

Thursday, July 23

Viewed Latte Art 101
7:29 AM
club.brightwave.coffee/courses/latte-art-101

Thursday, July 9

Viewed Barista Academy
2:29 PM
club.brightwave.coffee/academy

Saturday, July 4

Viewed Latte Art 101
7:29 PM
club.brightwave.coffee/courses/latte-art-101
Viewed Free latte art webinar
3:29 PM
go.brightwave.coffee/latte-art

Friday, June 19

Info session marked as no-show
2:00 PM
With Elena Duarte
View appointment

Friday, June 12

Info session booked
10:55 PM
Jun 19, 2026 at 1:30 PM with Elena Duarte
View appointment

Tuesday, June 9

Enrolled in Lesson completed → upsell Barista Academy
7:21 AM
Completed
View automation

Dec 31, 2025

Hana Kobayashi added a note
7:06 AM
Asked about compostable packaging; pointed to our sustainability page.

Nov 21, 2025

Submitted Barista training interest
1:50 PM
club.brightwave.coffee/academy
Phone: (720) 555-0125 Experience: Home barista Preferred cohort: Sep 2026 Courses: Sensory & Cupping, Home Roasting Basics, Espresso Fundamentals
View submission
Contact created
1:49 PM
Source: Website form · Barista training interest