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CRM / Engage

Stella Sandoval

Customer
Seattle, WA · Owner: Elena Duarte · Added Sep 23, 2025

Activity

Tuesday, September 22

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open

Monday, August 17

  1. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101

Thursday, August 6

  1. Viewed Espresso Fundamentals
    club.brightwave.coffee/courses/espresso-fundamentals

Monday, July 27

  1. Viewed Free latte art webinar
    go.brightwave.coffee/latte-art

Friday, July 24

  1. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101

Saturday, May 16

  1. Email sent by Elena Duarte

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation
  2. Email received
    Changing cohorts

    Can I get a refund if I can’t make the cohort?

    Open conversation

Wednesday, February 18

  1. Elena Duarte added a note

    Bought for an office of 12. Possible corporate gifting lead in November.

Sep 23, 2025

  1. Submitted Barista training interest
    club.brightwave.coffee/academy

    Phone: (206) 555-0194 Experience: Working barista Preferred cohort: Sep 2026 Courses: Home Roasting Basics, Sensory & Cupping

    View submission
  2. Contact created
    Source: Website form · Barista training interest