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CRM / Engage

Zainab Esposito

Customer
Portland, OR · Owner: Elena Duarte · Added Sep 20, 2025

Activity

Wednesday, September 23

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open

Saturday, August 29

  1. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101

Thursday, July 9

  1. Elena Duarte added a note

    Prefers email over SMS. Asked us not to call during work hours.

Tuesday, June 9

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed

Monday, June 8

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed
  2. Enrolled in Lesson completed → upsell Barista Academy
    Completed

Sep 20, 2025

  1. Opted in on Latte Art 101 webinar
    Funnel · go.brightwave.coffee/latte-art
  2. Contact created
    Source: Funnel · Latte Art 101 webinar