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CRM / Engage

Reid Yamada

Customer
Seattle, WA · No owner · Added Jul 24, 2025
ActivityConversations3OpportunitiesAppointments1OrdersApps

Activity

Tuesday, September 22

  1. Clicked a link in “The November cohort is open”
    Email campaign · November cohort is open
    View campaign

Sunday, June 28

  1. Viewed Espresso Fundamentals
    club.brightwave.coffee/courses/espresso-fundamentals

Tuesday, June 23

  1. Viewed Barista Academy
    club.brightwave.coffee/academy

Sunday, June 7

  1. Email sent by Hana Kobayashi

    You can: two payments of $362.50, the second 30 days after the first.

    Open conversation
  2. Email received
    Payment plan

    Can I pay for the Barista Academy in two installments?

    Open conversation

Friday, May 22

  1. Email sent by Elena Duarte

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation
  2. Email received
    Changing cohorts

    Can I get a refund if I can’t make the cohort?

    Open conversation

Tuesday, May 5

  1. Barista training marked as no-show
    With Hana Kobayashi
    View appointment

Friday, May 1

  1. Barista training booked
    May 5, 2026 at 4:00 PM with Hana Kobayashi
    View appointment

Tuesday, March 10

  1. Email sent by Hana Kobayashi

    Every session is recorded: you’ll find it in the classroom under Week 3.

    Open conversation
  2. Email received
    Missed live session

    I missed Tuesday’s live session. Will there be a recording?

    Open conversation

Jul 24, 2025

  1. Opted in on Latte Art 101 webinar
    Funnel · go.brightwave.coffee/latte-art
  2. Contact created
    Source: Funnel · Latte Art 101 webinar