Skip to content
CRM / Engage

Alma Haddad

Customer
Boise, ID · Owner: Hana Kobayashi · Added Jun 14, 2025
ActivityConversations3OpportunitiesAppointmentsOrdersApps

Activity

Tuesday, September 22

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open
    View campaign

Friday, August 21

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed
    View automation

Saturday, August 8

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed
    View automation

Sunday, July 19

  1. Viewed Free latte art webinar
    go.brightwave.coffee/latte-art

Sunday, July 12

  1. Viewed Espresso Fundamentals
    club.brightwave.coffee/courses/espresso-fundamentals

Saturday, June 27

  1. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101

Sunday, February 1

  1. Instagram DM sent by Sam Okafor

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation
  2. Instagram DM received

    Can I get a refund if I can’t make the cohort?

    Open conversation

Dec 5, 2025

  1. Email sent by Jordan Ellis

    Yes, team enrollments get 15% off. I’ll send you a group link.

    Open conversation
  2. Email received
    Team enrollment

    Can I enroll three people from my café at once?

    Open conversation

Nov 3, 2025

  1. Email sent by Hana Kobayashi

    Yes, a certificate of completion once you pass the final dial-in check.

    Open conversation
  2. Email received
    Certificate

    Do you offer a certificate after Espresso Fundamentals?

    Open conversation

Oct 13, 2025

  1. Hana Kobayashi added a note

    Bought for an office of 12. Possible corporate gifting lead in November.

Jun 14, 2025

  1. Contact created
    Source: Store