CRM / Engage

Gemma Shah

Churned

Denver, CO · Owner: Hana Kobayashi · Added May 27, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Sunday, August 23

Viewed Latte Art 101
6:55 PM
club.brightwave.coffee/courses/latte-art-101
Viewed Free latte art webinar
7:55 AM
go.brightwave.coffee/latte-art

Tuesday, August 18

Enrolled in Lesson completed → upsell Barista Academy
11:10 AM
Completed
View automation

Saturday, August 8

Viewed Barista Academy
8:55 PM
club.brightwave.coffee/academy

Tuesday, July 28

Viewed Espresso Fundamentals
9:55 AM
club.brightwave.coffee/courses/espresso-fundamentals

Monday, June 8

Enrolled in Lesson completed → upsell Barista Academy
6:06 PM
Completed
View automation

Oct 9, 2025

Email sent by Hana Kobayashi
7:17 AM
You can: two payments of $362.50, the second 30 days after the first.
Open conversation

Oct 8, 2025

Email received
9:25 PM
Payment plan
Can I pay for the Barista Academy in two installments?
Open conversation

May 27, 2025

Opted in on Latte Art 101 webinar
9:50 AM
Funnel · go.brightwave.coffee/latte-art
Contact created
9:50 AM
Source: Funnel · Latte Art 101 webinar