CRM / Engage

Rafa Fairley

Customer

Brooklyn, NY · Owner: Elena Duarte · Added May 7, 2025

Activity Conversations2 Opportunities Appointments Orders Apps

Activity

Tuesday, September 22

Clicked a link in “The November cohort is open”
3:19 PM
Email campaign · November cohort is open
View campaign

Thursday, July 30

Viewed Latte Art 101
7:00 AM
club.brightwave.coffee/courses/latte-art-101

Tuesday, July 7

Viewed Free latte art webinar
7:00 AM
go.brightwave.coffee/latte-art

Wednesday, January 7

Instagram DM sent by Hana Kobayashi
7:16 AM
Yes, four seats left! Enroll at club.brightwave.coffee/academy.
Open conversation

Tuesday, January 6

Instagram DM received
9:20 PM
Is there still space in the November Latte Art 101 cohort?
Open conversation

Dec 21, 2025

Email sent by Sam Okafor
7:29 PM
Yes, a certificate of completion once you pass the final dial-in check.
Open conversation
Email received
5:02 PM
Certificate
Do you offer a certificate after Espresso Fundamentals?
Open conversation

May 7, 2025

Contact created
1:06 PM
Source: Store