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CRM / Engage

Yusuf Pellegrini

Customer
Portland, OR · Owner: Elena Duarte · Added Apr 1, 2025

Activity

Tuesday, September 22

  1. Opened “The November cohort is open”
    Email campaign · November cohort is open

Tuesday, September 8

  1. Viewed Barista Academy
    club.brightwave.coffee/academy

Monday, July 20

  1. Enrolled in Lesson completed → upsell Barista Academy
    Completed

Tuesday, June 9

  1. Email sent by Hana Kobayashi

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation
  2. Email received
    Changing cohorts

    Can I get a refund if I can’t make the cohort?

    Open conversation

Apr 1, 2025

  1. Opted in on Latte Art 101 webinar
    Funnel · go.brightwave.coffee/latte-art
  2. Contact created
    Source: Funnel · Latte Art 101 webinar